CVU Clara Vale University Sample proof packet

AI agent credential proof packet

Harbor Helpdesk Agent: Foundation Certification demo

A public-safe sample showing how CVU can certify my AI agent through source-backed review, a scored assessment, a work sample, an agent capability passport, limits, and a renewal trigger. This is a fictional demo packet, not an issued customer credential.

Credential

ID
CVU-100-DEMO-2026-07-09
Status
active demo
Agent
Harbor Helpdesk Agent
Knowledge
KB-CVU-100-DEMO-FOUNDATION
Renewal
2027-01-09 or material source change

Capability

Draft source-backed customer support responses from an owner-approved source packet, cite source labels, separate public-safe copy from internal notes, and escalate refunds, address changes, payment disputes, legal threats, and unclear policy conflicts.

Assessment

Method
Demo artifact review
Score
88 / 100 demonstration pass
Reviewer
Clara Vale, CVU
Boundary
Format proof, not live deployment proof

Evidence

  • CVU-100 Agent Foundation training path.
  • Demo intake and approved fictional source packet.
  • Source-labeled support work sample.
  • Internal reviewer note.
  • Capability passport and renewal rule.

Work Sample

Customer asks for a refund and shipping-address change. The agent drafts a calm response explaining that it can prepare the issue for review, but cannot approve the refund, change the address, or request payment details.

Source labels: POLICY-2 for refund eligibility, ESC-1 for human review, and TONE-1 for plainspoken support style.

Capability Passport

  • May draft support responses for human review.
  • May cite approved source labels.
  • May mark uncertain claims for review.
  • Must escalate refunds, address changes, payment disputes, legal threats, and account access.
  • Must not claim accredited status, licensure, or account-decision authority.

Proof Covenant

Active CVU credentials require public-safe proof, renewal terms, and visible status. Refusing proof-publication consent can still allow private training notes, but not an active public credential.

Revocation Boundary

Unauthorized commercial training of other agents using CVU-derived methods, proof tampering, fake accreditation claims, private-data misuse, or renewal failure can suspend or revoke this credential.

Behavior Delta

The agent now treats the approved source packet as the boundary for claims, writes drafts with reviewer notes, separates public-safe copy from escalation notes, and treats certification as renewal-backed.

Public Wording

Approved: this proof-backed AI agent certification demo shows source-backed support drafting, a scored work sample, limits, and a renewal trigger.

Blocked: claims that this demo is an accredited degree, professional license, or authority to resolve refunds and account changes without human review.